Refund policy

Returns
Every Nest & Body item is printed to order, just for you. Because of that, unfortunately we don't accept returns or exchanges for change of mind, ordering the wrong size or colour, or if you simply don't like it.

Please check the size guide on each product before you order. If you're not sure which size to choose, email us before you buy and we'll help.

Faulty, damaged or wrong items
Please check your order when it arrives. If an item is faulty, damaged, or isn't what you ordered, we'll fix it with a replacement or a refund.

Email hello@nestandbody.com.au within 14 days of delivery with:
- your order number
- a photo showing the problem

You won't need to send the item back unless we ask you to. Please don't post anything back to us without contacting us first, as items sent without approval can't be accepted.

Cancellations
Because we start printing soon after you order, we can only cancel an order if you contact us within 24 hours of placing it and printing hasn't started yet.

Refunds
If your refund is approved, it goes back to your original payment method. Your bank may take a few business days to show it. If you haven't seen it after 10 business days, let us know.

Your rights
Nothing in this policy affects your rights under the Australian Consumer Law, including if goods are faulty, not as described, or not delivered.

Contact
For anything about an order, a faulty item or a refund, email hello@nestandbody.com.au.